Tenant Information

Tenant Information

First, we would like to take this opportunity to welcome all of our new and old tenants to our family-run business and as a family; we understand how difficult and stressful it is moving house. That’s why at Jenkinson’s Property Team, we will try and make it as smooth as possible for you and your family. We will help you find what you’re looking for in and around Liverpool. If we haven’t got what you’re looking for we will then log you onto our tenant database and we will keep you up to date with (SMS) text messages and emails when new properties become available.

What makes us different?

We do not charge any agency / admin fees on any of our properties. We believe that moving home is hard and stressful enough without added charges on top and yet still not guaranteed to become successful on getting the property applied for. Leaving the tenant unhappy and out of pocket. We still carry out all tenant credit / reference checks. It just comes out of our own pocket. Our main aim is to please both tenants and landlords. Happy Tenants, Happy Landlords, Happy team.

If you would like to leave your contact details with us, you will be the first to hear from us as suitable properties become available.

Thank you for choosing Jenkinson’s Property Management Team.


As a minimum we will require satisfactory references from your employer (or college), and a previous or current landlord. We may also require a personal reference and sometimes a guarantor. In addition a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references. We don’t charge any fee’s for credit checks we as a family run business pay for them as we understand how hard it can be moving home. Most of our competitors will charge you up to £100.00 per person.


To move into the new property, you will need the first month’s rent and a deposit if stated by the landlord. As we do pride ourselves on helping out tenants as much as we can. We can often be flexible and accept deposit payments in instalments. This does depend on the circumstances, landlord references provided and the landlord’s permission.


Jenkinson’s Property Team will write to the gas, electricity and water suppliers notifying them of meter readings at the commencement of the tenancy.

Direct Debit

You will also be asked to complete a direct debit/standing order mandate for the monthly rental payments. This will be payable each month in advance and will be collected on a set date as stated in the tenancy agreement. For joint or multiple tenancies, only one mandate can be accepted.


DSS Welcome depends on landlords and will need to bring proof of income, i.e. National Insurance Number, proof of identification and utility bill.

Non-managed Lets

Jenkinson’s Property Team is not responsible for the management of non-managed property’s you will be given the landlords contact details in case you need to report any maintenance problems.

Internal Inspection Report

A thorough internal and external inspection of your property is conducted on a regular basis. Following the placement of a new tenant, an inspection is carried out monthly for the first 3 months, then every 6 months thereafter to see if the property is being cared for satisfactorily.


With an extensive range of properties available in and around Liverpool and the surrounding postcodes, register your details with us today so that we can match you to your ideal property and keep you updated for any new properties that become available. On 0151 345 1730.

Emergency Repairs

Important: Tenants are reminded that they should only make contact in the event of a genuine Emergency only. If it is deemed not to be the case and the matter could have waited to be reported during normal working hours, then you may well be charged for the additional costs incurred.

Emergency Numbers :

GAS (British Gas) – 0800 111 999
WATER (United Utilities) – 0845 746 2200
ELECTRICITY (Scottish Power) – 0845 272 2424
If Central heating is fitted by EAGA (Government Scheme) – 0300 123 1234


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